Privacy Policy

Sugoi Sauna (hereinafter referred to as 'the Company') (hereinafter referred to as 'the Company'), the following privacy policy (hereinafter referred to as 'this Policy') applies to the services provided on this website (hereinafter referred to as 'the Services'). The following privacy policy (hereinafter referred to as "this policy") applies to the handling of personal information of users in the services provided on this website (hereinafter referred to as "the service"). The following privacy policy (hereinafter referred to as the 'Policy') is set out below.

Article 1 Personal information

The term 'personal information' refers to 'personal information' as defined in the Personal Information Protection Act, and includes information on living individuals that can identify specific individuals by name, date of birth, address, telephone number, contact details and other descriptions, as well as data relating to appearance, fingerprints, voiceprints and the insurer number on health insurance cards. Information that can identify a specific individual from such information alone, such as appearance, fingerprints, voiceprint data and health insurance card insurer numbers (personal identification information).

Article 2 Method of collecting personal information

The Company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number and driver's license number when the user registers for use. In addition, transaction records and payment information, including the user's personal information, between the user and our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as "partners") will be used by our partners to provide the user with information on the user's transactions. Hereinafter referred to as "partners"). Article 3.

Article 3 Purposes of collecting and using personal information

The purposes for which we collect and use personal information are as follows

  1. 1.To provide and operate our services.
  2. 2.To reply to enquiries from users (including to confirm the identity of the user).
  3. 3.To send e-mails informing the user of new functions, updates, campaigns, etc. of the service being used by the user and of other services provided by the Company.
  4. 4.To contact you as necessary for maintenance, important notices, etc.
  5. 5.To identify users who have violated the Terms of Use or who are attempting to use the services for unauthorized or improper purposes, and to refuse their use of the services.
  6. 6.To allow users to view, change or delete their own registration information or view the status of their use of the service.
  7. 7.To charge users for the use of paid services.
  8. 8.For purposes incidental to the above purposes of use.

Article 4 Change of purpose of use

  1. 1.The Company shall change the purpose of use of personal information only when the purpose of use is reasonably deemed to be related to the purpose of use before the change.
  2. 2.If the purpose of use is changed, the Company shall notify the User of the changed purpose or make a public announcement on the Website in the manner prescribed by the Company.

Article 5 Provision of personal information to third parties

  1. 1.With the exception of the following cases, the Company shall not provide personal information to third parties without the prior consent of the User. However, this excludes cases permitted under the Personal Information Protection Act and other laws and regulations.
    1. When it is necessary for the protection of a person's life, body or property and it is difficult to obtain the consent of the user.
    2. Where the provision of personal information is particularly necessary for improving public health or promoting the sound development of children, and where it is difficult to obtain the consent of the person concerned.
    3. When it is necessary to cooperate with a state body, a local authority or an individual or entity entrusted by one in executing the affairs prescribed by law, and obtaining the consent of the person is likely to impede the execution of the affairs concerned.
    4. When the following matters have been notified or published in advance and the Company has notified the Personal Data Protection Commission
      1. 1.The purpose of use includes provision to third parties
      2. 2.Data items to be provided to third parties
      3. 3.Means or method of provision to third parties
      4. 4.Cessation of provision of personal data to third parties at the request of the person
      5. 5.Method of accepting the person's request.
  2. 2.Notwithstanding the provisions of the preceding paragraph, the data shall not be provided to a third party in the following cases
    1. Where the handling of personal information is outsourced in whole or in part to the extent necessary for the achievement of the purpose of use by the Company.
    2. Where personal information is provided as a result of the succession of business due to a merger or other reasons.
    3. Where personal information is used jointly with a specific person, and this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the user and the name of the person responsible for the management of the personal information are notified to the person in advance or made readily available to the person in question. The individual is notified in advance or is made readily accessible to the individual.

Article 6 Disclosure of personal information

  1. If the Company receives a request for disclosure of personal information from the person concerned, it will disclose the information to the person concerned without delay. However, if the disclosure falls into any of the following cases, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify the person to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
    1. 1. If there is a risk of harm to the life, body, property or other rights or interests of the person concerned or a third party.
    2. 2. If there is a risk of significant hindrance to the proper conduct of our business
    3. 3. If there is a breach of any other law or regulation.
  2. Notwithstanding the provisions of the preceding paragraph, information other than personal data, such as historical information and characteristic information, will not be disclosed in principle.

Article 7 Correction and deletion of personal information

  1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add to or delete the personal information (hereinafter referred to as 'correction etc.') in accordance with the procedures set out by the Company. The User can request the correction, addition or deletion of his/her personal information (hereinafter referred to as "Correction, etc.").
  2. If the Company receives a request from a User as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct, etc. the relevant personal information without delay.
  3. If the Company makes corrections, etc. based on the preceding paragraph or decides not to make corrections, etc., the Company will notify the User of this without delay.

Article 8 Suspension of use of personal information

  1. If the User requests the suspension of use or deletion of personal information (hereinafter referred to as "suspension of use") on the grounds that the information is being handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, the Company shall, without delay, notify the User of the suspension of use or the deletion. If a request is made for the suspension of use or erasure (hereinafter referred to as 'suspension of use') of personal information on the grounds that it has been handled beyond the scope of the purpose for which it was used or that it was obtained by unlawful means, the necessary investigation will be conducted without delay.
  2. If, based on the results of the investigation in the preceding paragraph, we consider it necessary to comply with the request, we will suspend the use of the personal data concerned without delay.
  3. If the suspension of use, etc. is carried out in accordance with the preceding paragraph, or if the Company decides not to carry out the suspension of use, etc., the Company will notify the User of this without delay.
  4. Notwithstanding the preceding two paragraphs, if it is difficult to suspend the use of personal information due to the large costs involved or other difficulties in doing so, and alternative measures can be taken to protect the rights and interests of the user, these alternative measures shall be taken.

Article 9 Use of cookies

The Company may use cookies in order to provide better services to users. This does not infringe on the privacy of the user, for example by collecting personally identifiable information. If you do not wish to accept cookies, you can change your browser settings.

Cookies are pieces of information that are sent from the server computer to the user's browser and stored on the hard disk of the computer used by the individual.

Article 10 Use of SSL

The Company uses SSL (Secure Sockets Layer) technology when entering personal information for the purpose of preventing such information from being intercepted, interfered with or tampered with in order to ensure security.
SSL is a function that encrypts information to prevent eavesdropping and data tampering, making it safer to transmit information.

Article 11 (Changes to privacy policy)

  1. The Company may amend this Privacy Policy as necessary in the course of its continuous review, improvement and enhancement of its privacy policy.
  2. The content of this policy may be changed without notice to the user, except as otherwise provided for in the law or in this policy.
  3. Unless otherwise specified by the Company, the amended Privacy Policy shall take effect from the time it is posted on the Website.
  4. The latest version of this Policy shall always be available on the Website.

Article 12 (Contact point for enquiries)

Please direct any enquiries regarding this policy to the following address
Address: 2F THE CTIY Azabujuban EAST, 3-6-11 Higashi-Azabu, Minato-ku, Tokyo 106-0044
Company name: Sugoi Sauna Co.
E-mail address: